Privacy policy
Last updated: November 10, 2026
This privacy policy explains how Bethesda Medigap Guide (bethesdamedigap.com) collects, uses and protects information when you visit this website or contact us. Bethesda Medigap Guide is a service of East Coast Health Advisors, an independently licensed insurance agency operated by Palmiotto LLC, 619 Ridgely Ave, Annapolis, MD 21401. In this policy, "we", "us" and "our" mean East Coast Health Advisors.
Information you give us
When you fill out the form on this website, we collect the information you choose to enter: your email address, first name, ZIP code, age and gender, and your phone number if you include it. We also record which of our websites the request came from. If you call, email or book an appointment with us, we receive the information you share in that conversation or booking.
Information collected automatically
Like most websites, our hosting provider automatically receives basic technical information when you visit, such as your IP address, browser type, device type, the pages you view and the time of your visit. We use privacy focused analytics that do not use cookies to see how many people visit and which pages are useful. This website does not use advertising cookies or tracking pixels, and does not require an account or login.
How we use your information
- To answer your request, including sending Medicare plan and pricing information by email
- To call you, if you gave us your phone number and asked for a call or agreed to calls in the form
- To schedule and hold appointments you book with us
- To send occasional Medicare updates by email, which you can stop at any time using the unsubscribe link in any email
- To help you apply for coverage, when you ask us to
- To keep our websites working, secure and useful
- To meet our legal and regulatory obligations as a licensed insurance agency
How we share your information
We do not sell your personal information, and we do not share it with other agents, agencies or lead buyers.
We share information only in these situations:
- Service providers that help us run our business and follow our instructions, including MailerLite (forms and email), Cloudflare (website hosting and analytics) and Setmore (appointment booking).
- Insurance companies, only when you ask us to help you apply for or enroll in a plan, and only the information needed for that application.
- Legal requirements, when we must respond to a valid legal request, protect the rights or safety of our clients or others, or meet insurance regulations.
- Business transfer, if our agency is sold or merged, in which case this policy would continue to apply to your information.
How long we keep information
We keep your information only as long as we need it for the purposes above, or as long as insurance laws and regulations require us to keep records.
Your choices
- Unsubscribe from our emails at any time using the link in any email.
- Ask us to stop calling you at any time, and we will add your number to our internal do not call list.
- Ask to see, correct or delete the personal information we hold about you by emailing support@echa.biz or calling (410) 896-1212. We may need to keep some records when the law requires it.
Security
We use reasonable safeguards to protect your information, and our website is served over a secure, encrypted connection. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for adults. We do not knowingly collect information from anyone under 18.
Links to other websites
This website links to other sites, such as local hospitals, town websites and Medicare.gov. We are not responsible for their content or privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the "Last updated" date above.
Contact us
Questions about this policy or your information? Email support@echa.biz or call (410) 896-1212.